Front Desk Sales Associate
Overview:
Camino’s Front Desk Staff is responsible for various administrative and office organization duties that are crucial to the everyday flow and overall client experience. They are the first point of contact for clients and the primary communication hub between clients, therapists, and managerial staff.
The front desk staff displays remarkable attention to detail, and they are comfortable in changing or unforeseen circumstances. They are dependable, reliable, and punctual.
Strengths:
- Confident Execution – You accept a challenge/task and run with it! You know how to make the dream a reality and thrive with the freedom to create your own spin on things. You are comfortable taking on a challenge without any hand-holding, and you display thoughtful discernment.
- Excellent Customer Service – You help foster a relaxing, rejuvenating environment that is a true Wellness Sanctuary for our clients. You are a patient & mindful problem-solver, and you, alongside our therapists, help create a memorable and meaningful experience for clients.
- Strong Listening & Communication Skills – You value clear communication. You receive direction well & are thorough in your written and verbal communication.
- Responsible Prioritizing – Your daily responsibilities require various moving pieces, and you know how to prioritize based on urgency & importance. You are a good multi-tasker, but what is even more valuable is your ability to maintain a healthy rhythm in your work.
- Organization & Attention to Detail – You notice the little things & have excellent foresight. You help maintain order in our internal systems and around the office as a whole.
- Adaptability – You are a responsible independent worker who also thrives in team collaboration! You are always open to change and are flexible with changing circumstances.
In addition to various strengths-based projects assigned to each front desk staff member, regular responsibilities include the following:
- Booking & modifying appointments
- Data entry
- Preparing therapy rooms and office organization
- Merchandising/inventory tracking
- Client communication
- Checking out clients and maintaining knowledge of POS system
Additional Must-Haves:
- Proficient with computers & G-Suite Google Apps
- Experience in social media content creation & e-newsletters/communication
- Previous customer service experience, preferably in an office setting